Privacy Policy

Last Updated: Sept 16, 2024

At BiSCI, a subsidiary of Alienleaf Studio LLP, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our co-workspace and café facilities, as well as when you use our app and website (bisci.io). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

1. Information We Collect

Personal Information: We may collect personally identifiable information such as your name, email address, phone number, and payment details when you book a workspace or use our services.
Usage Information: We may collect information about your usage of our facilities, app, and website, including the times and dates of your visits, the resources you access, and other related data.
Technical Information: We may collect information about your device used, the cabin you have booked, the time of access, browser type, and operating system.

2. How We Use Your Information

To provide, maintain, and improve our services.
To process transactions and send you related information, including booking confirmations and invoices.
To communicate with you, including responding to your comments, questions, and requests.
To monitor and analyze trends, usage, and activities in connection with our services.
To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

With Third-Party Service Providers: We may share your information with third-party service providers, including Razorpay, for payment processing and OrderUp for meal orders.
As Required by Law: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
With Your Consent: We may share your information with other parties with your consent or at your direction.

4. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other types of misuse.

5. Data Retention

We will retain your personal information for as long as necessary to provide our services to you and to comply with our legal obligations. The data storage practices adhere to the requirements specified in the Cyber Cafe Laws of India.

6. Your Data Protection Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns about this privacy policy or our data practices, please contact us at: contact@bisci.io